Trust & privacy
Your customers trust you. You can trust panankAI.
panankAI handles your customers' messages, so we designed it around privacy, honesty and control from the start.
Stored in your region
Businesses in India have their data stored in India; businesses in Europe in the EU/EEA. Each business's data is kept separate from every other business. To write a reply, the text of a message is processed by our AI and speech providers (listed in our privacy policy), which may be outside your region — under data processing agreements and, outside the EU/EEA, the EU Standard Contractual Clauses.
Encrypted
Personal details such as names, phone numbers and messages are encrypted when stored, and all traffic is encrypted in transit.
Not used to train AI models
Your customers' conversations are used to serve your business. We don't use them to train AI models, and the AI providers we use don't train on data sent through their business services.
GDPR-first
Consent controls, data export and deletion on request, clear retention rules, and a data processing agreement for your business.
Honest with your customers
panankAI tells customers they're talking to an AI and offers a person whenever they ask.
A person is always in control
Approvals for important actions, takeover at any moment, and an off switch for the AI on every channel.
Read our privacy policy, terms and how to delete data: Privacy · Terms · Data deletion
See it answer your own customers' questions
Book a free demo. We set panankAI up with your own website, services and prices and show you how it answers your customers.