The AI receptionist for small businesses
Every customer answered. In seconds, day and night.
panankAI answers your customers on WhatsApp, Instagram, Messenger, your website, email and the phone — in their own language. It books appointments, and hands the conversation to you when a person is needed.
- No technical skills needed
- Answers from what you teach it
- Your data stored in your region
WhatsApp · Lumen Wellness
AI answered in 3 seconds
Hi! How much is a facial? Can I come on Saturday?
Hi Priya! A classic facial is ₹1,500 (60 min). I have Saturday at 11:00 or 15:30 — which suits you?
11 is perfect 🙏
You're booked for Saturday at 11:00. We'll remind you the day before. See you then!
Booking added to your calendar
Where your customers are
One AI, every channel
You don't need a phone number to start — chat, WhatsApp, Instagram and email work without one.
- WhatsApp Business
- Instagram DMs
- Facebook Messenger
- Website chat
- AI voice calls
- SMS
The problem
Your customers write everywhere. You can't answer everywhere.
While you're with a customer, new messages arrive on WhatsApp, Instagram, your website and the phone. The same questions — prices, opening hours, free times — again and again. Answer too late, and the customer books somewhere else.
Evenings & weekends
Customers write when you're closed — and expect an answer anyway.
Minutes, not hours
On WhatsApp and Instagram, a customer who waits often books elsewhere.
The same questions
Prices, free times, opening hours and directions — every single day.
How it works
Three steps. No technical skills.
- 1
Tell panankAI about your business
Your services, prices, opening hours and common questions. Paste your website and we read it for you.
- 2
Connect your channels
WhatsApp, Instagram, Messenger, website chat, email — and a phone number if you want calls. We help you set it up.
- 3
Your AI answers — you stay in charge
It answers and books in seconds. When a person is needed, it hands over to your team with a short summary.
What panankAI does
A receptionist that never sleeps — and knows your business
Answers every message
In seconds, on every channel, in your customer's language — Tamil, Hindi, English, Norwegian and many more.
Books appointments
Checks your free times, books, reschedules and sends reminders, so fewer customers forget to come.
Hands over to you
When a customer needs a person, you get the conversation with a summary — and the AI stays quiet while you answer.
Answers from your knowledge
It answers from what you taught it, and when it doesn't know, it says so and asks your team. Like any AI it can make mistakes — you can approve important replies first.
One inbox for everything
All channels in one list, for you and your team, on the computer and the phone.
Helps you grow
Follow-ups, review requests, social posts and a morning brief about what needs your attention.
Who it's for
Made for businesses that take bookings
Salons, beauty and spas
“Do you have time for a hair spa on Friday evening?”
Clinics and therapists
“Can I move my appointment to next week?”
Fitness and yoga studios
“Is there a beginners' yoga class on Saturday?”
Tuition and coaching
“What are the fees for the maths batch?”
Home and local services
“Can someone come to fix the AC tomorrow?”
You stay in control
The AI works for you — never without you
- Approve important actions before they happen
- Take over any conversation at any moment
- Listen to a live call and take it over from your browser
- Switch the AI off for a channel whenever you want
- Customers are told they're talking to an AI
Pricing
Simple monthly packages
Prices in EUR per month, excluding tax. Pay yearly and get 2 months free.
Starter
Never miss a customer
€89/ month
8 AI employees+2 as add-ons
4 AI voiceswith the voice add-on
Set-up: €180free
- 300 AI conversations / month
- 100 staff AI assistant questions
- 10 AI content pieces
Growth
Most popularGet more customers
€279/ month
15 AI employees+3 as add-ons
10 AI voices
Set-up: €460
- 1,000 AI conversations / month
- 200 AI voice minutes
- 30 AI content pieces · 3 social profiles
Pro
Run the business with an AI team
€689/ month
23 AI employees
Full AI voice library + your own voice
Set-up: €920
- 3,000 AI conversations / month
- 500 AI voice minutes (in & out)
- 80 AI content pieces · 6 social profiles
Enterprise
Your AI platform
Contact us
23 AI employees
Full AI voice library + your own voices
- Custom volumes & locations
- Unlimited users
- Dedicated customer success & SLA
Questions we hear every day
What is panankAI?
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panankAI is an AI receptionist for small businesses. It answers your customers on WhatsApp, Instagram, Messenger, website chat, email and the phone, books appointments, and hands the conversation to your team when a person is needed.
Do I need technical skills?
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No. You tell panankAI about your business in plain words — or we read your website — and our team helps you connect your channels.
Can the AI get things wrong?
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It is built to answer only from your knowledge base — your services, prices, opening hours and rules — and to hand the question to your team when the answer isn't there. Like any AI it can still make mistakes, so you can require your approval for important replies, read along and take over at any time.
Which languages does it speak?
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It answers in your customer's language — for example English, Tamil, Hindi, Telugu, Kannada, Malayalam and Norwegian — and recognises the language automatically.
Do I need a phone number?
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No. Website chat, WhatsApp, Instagram, Messenger and email work without one. A business number is only needed if you want the AI to answer phone calls or send SMS — we help you register one in your company's name.
Who pays the WhatsApp and phone fees?
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WhatsApp message fees are paid by you directly to Meta, and phone and SMS costs directly to the telecom provider — with no mark-up from panankAI. We help you set up both.
See it answer your own customers' questions
Book a free demo. We set panankAI up with your own website, services and prices and show you how it answers your customers.