The AI receptionist for small businesses

Every customer answered. In seconds, day and night.

panankAI answers your customers on WhatsApp, Instagram, Messenger, your website, email and the phone — in their own language. It books appointments, and hands the conversation to you when a person is needed.

  • No technical skills needed
  • Answers from what you teach it
  • Your data stored in your region

WhatsApp · Lumen Wellness

AI answered in 3 seconds

AI

Hi! How much is a facial? Can I come on Saturday?

Hi Priya! A classic facial is ₹1,500 (60 min). I have Saturday at 11:00 or 15:30 — which suits you?

11 is perfect 🙏

You're booked for Saturday at 11:00. We'll remind you the day before. See you then!

Booking added to your calendar

Where your customers are

One AI, every channel

You don't need a phone number to start — chat, WhatsApp, Instagram and email work without one.

  • WhatsApp Business
  • Instagram DMs
  • Facebook Messenger
  • Website chat
  • Email
  • AI voice calls
  • SMS

The problem

Your customers write everywhere. You can't answer everywhere.

While you're with a customer, new messages arrive on WhatsApp, Instagram, your website and the phone. The same questions — prices, opening hours, free times — again and again. Answer too late, and the customer books somewhere else.

  • Evenings & weekends

    Customers write when you're closed — and expect an answer anyway.

  • Minutes, not hours

    On WhatsApp and Instagram, a customer who waits often books elsewhere.

  • The same questions

    Prices, free times, opening hours and directions — every single day.

How it works

Three steps. No technical skills.

  1. 1

    Tell panankAI about your business

    Your services, prices, opening hours and common questions. Paste your website and we read it for you.

  2. 2

    Connect your channels

    WhatsApp, Instagram, Messenger, website chat, email — and a phone number if you want calls. We help you set it up.

  3. 3

    Your AI answers — you stay in charge

    It answers and books in seconds. When a person is needed, it hands over to your team with a short summary.

What panankAI does

A receptionist that never sleeps — and knows your business

Answers every message

In seconds, on every channel, in your customer's language — Tamil, Hindi, English, Norwegian and many more.

Books appointments

Checks your free times, books, reschedules and sends reminders, so fewer customers forget to come.

Hands over to you

When a customer needs a person, you get the conversation with a summary — and the AI stays quiet while you answer.

Answers from your knowledge

It answers from what you taught it, and when it doesn't know, it says so and asks your team. Like any AI it can make mistakes — you can approve important replies first.

One inbox for everything

All channels in one list, for you and your team, on the computer and the phone.

Helps you grow

Follow-ups, review requests, social posts and a morning brief about what needs your attention.

Who it's for

Made for businesses that take bookings

  • Salons, beauty and spas

    “Do you have time for a hair spa on Friday evening?”

  • Clinics and therapists

    “Can I move my appointment to next week?”

  • Fitness and yoga studios

    “Is there a beginners' yoga class on Saturday?”

  • Tuition and coaching

    “What are the fees for the maths batch?”

  • Home and local services

    “Can someone come to fix the AC tomorrow?”

You stay in control

The AI works for you — never without you

  • Approve important actions before they happen
  • Take over any conversation at any moment
  • Listen to a live call and take it over from your browser
  • Switch the AI off for a channel whenever you want
  • Customers are told they're talking to an AI

Pricing

Simple monthly packages

Prices in NOK per month, excluding MVA. Pay yearly and get 2 months free.

Starter

Never miss a customer

990 kr/ month

8 AI employees+2 as add-ons

4 AI voiceswith the voice add-on

Set-up: 1 990 krfree

  • 300 AI conversations / month
  • 100 staff AI assistant questions
  • 10 AI content pieces
Get started

Growth

Most popular

Get more customers

2 990 kr/ month

15 AI employees+3 as add-ons

10 AI voices

Set-up: 4 990 kr

  • 1,000 AI conversations / month
  • 200 AI voice minutes
  • 30 AI content pieces · 3 social profiles
Get started

Pro

Run the business with an AI team

7 490 kr/ month

23 AI employees

Full AI voice library + your own voice

Set-up: 9 990 kr

  • 3,000 AI conversations / month
  • 500 AI voice minutes (in & out)
  • 80 AI content pieces · 6 social profiles
Get started

Enterprise

Your AI platform

Contact us

23 AI employees

Full AI voice library + your own voices

  • Custom volumes & locations
  • Unlimited users
  • Dedicated customer success & SLA
Contact us

Questions we hear every day

What is panankAI?

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panankAI is an AI receptionist for small businesses. It answers your customers on WhatsApp, Instagram, Messenger, website chat, email and the phone, books appointments, and hands the conversation to your team when a person is needed.

Do I need technical skills?

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No. You tell panankAI about your business in plain words — or we read your website — and our team helps you connect your channels.

Can the AI get things wrong?

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It is built to answer only from your knowledge base — your services, prices, opening hours and rules — and to hand the question to your team when the answer isn't there. Like any AI it can still make mistakes, so you can require your approval for important replies, read along and take over at any time.

Which languages does it speak?

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It answers in your customer's language — for example English, Tamil, Hindi, Telugu, Kannada, Malayalam and Norwegian — and recognises the language automatically.

Do I need a phone number?

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No. Website chat, WhatsApp, Instagram, Messenger and email work without one. A business number is only needed if you want the AI to answer phone calls or send SMS — we help you register one in your company's name.

Who pays the WhatsApp and phone fees?

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WhatsApp message fees are paid by you directly to Meta, and phone and SMS costs directly to the telecom provider — with no mark-up from panankAI. We help you set up both.

See it answer your own customers' questions

Book a free demo. We set panankAI up with your own website, services and prices and show you how it answers your customers.